- Why is Sloane Coen holding this clearance sale?
Due to continued losses and rising operating costs, management has decided to clear out existing kitchen storage rack inventory at a loss. This sale aims to reduce inventory pressure, hence the highly competitive prices.
- Are the clearance items guaranteed to be of high quality?
Absolutely. All kitchen storage racks for sale are brand new and have been inspected by the warehouse before shipment. The discounted prices are solely due to clearance sales and do not reflect quality issues.
- Where are they shipped from?
All orders are shipped directly from our US warehouse.
- How long does it take to process an order?
Orders will be processed on the same day payment is received.
- What is the delivery time?
Under normal circumstances, shipping takes approximately 2 business days.
- What if the goods are damaged during transit?
If you receive damaged goods, please contact customer service immediately upon receiving the package and provide relevant photos. We will assist you with returns or refunds.
- Can I return an item for personal reasons?
Yes. Whether it’s an incorrect size, style not meeting expectations, or other personal reasons, you can apply for a return within 30 days of receiving the item.
- Can I return an item that has already been opened?
Yes. To ensure customer peace of mind, we support returns after opening.
- How long does it take for a refund to be processed?
After the warehouse receives and confirms the returned item, the refund will be returned to the original payment method within 3 business days.
- How do I apply for a return?
Please contact our customer service team and provide:
Order Number
Purchaser’s Name
Reason for Return
Customer service will provide you with a detailed return process and return address.
Email: sloane.coen@glazeloop.shop
- Do I need to pay for return shipping?
The specific cost will depend on the reason for the return. Our customer service team will provide relevant instructions after reviewing your application.
- Can I still purchase items after the clearance sale ends?
This is a clearance sale with limited stock. Once sold out, items will not be restocked, so customers who are interested are advised to place their orders as soon as possible.