30-Day Worry-Free Return Guarantee
Sloane Coen is committed to providing customers with a worry-free shopping experience.
Due to ongoing company losses, we are currently clearing out our kitchen storage rack inventory at a loss. Even during this clearance period, we maintain our comprehensive after-sales service system, providing customers with convenient return and refund support.
When can I apply for a return?
Returns are accepted in the following situations:
The product does not meet your personal needs after opening;
The product size, color, or style does not match your expectations;
You change your purchase decision after receiving the product;
The product is damaged during transportation;
The product has quality issues;
The product accessories are missing or the packaging is abnormal.
Do I return items after opening?
Yes.
To give customers peace of mind while shopping, we allow returns after the product has been opened. Please try to retain the main product and related accessories for warehouse verification.
Return Period
You can apply for a return within 30 days of receiving the product; Applications submitted after 30 days may not be processed; We recommend checking the product condition promptly upon receipt.
Refund Timeline
After the refund process is complete:
The warehouse confirms receipt and approves the refund;
The refund will be returned to the original payment account within 3 business days;
You will receive a refund confirmation email.
Logistics and Order Information
Service Item | Time
Order Processing Time | Same Day
Shipping Location | US Warehouse
Shipping Time | 2 Business Days
Return Deadline | Within 30 Days
Refund Arrival Time | 3 Business Days
Return Address and Contact Information:
Email: sloane.coen@glazeloop.shop
Phone: 9494335133
Address: 1342 N Wolcott Ave, Chicago, IL, 60622
Although this kitchen storage rack product is part of a clearance sale at a loss, all orders still enjoy normal after-sales service support. Sloane Coen will continue to provide customers with return consultation, refund processing, and order assistance services to ensure that every customer has a satisfactory shopping experience.