Terms of Service

Thank you for choosing Sloane Coen kitchen storage racks.

Due to continued losses, and to alleviate operational pressure and give back to our customers, we have decided to clear out our existing inventory at a loss. This service policy applies to all kitchen storage rack products purchased through our store.

Product and Inventory Information

All items in this promotion are brand new inventory, and stock is limited.

All items are sold based on actual stock. While supplies last, no restocking.

Product images are for reference only; please refer to the actual product received. Due to high order volume during the clearance period, we recommend placing your order as early as possible.

Shipping Service

All orders are shipped from our US warehouse.

Shipping times are as follows:

Order processing time: Same day

Warehouse shipping time: Same day

Estimated shipping time: 2 business days

After shipment, the system will send you tracking information.

Payment and Billing Terms

Prices displayed on the website are final selling prices.

By completing payment, you agree to these terms of service.

This is a clearance sale; all items are for one-time sale only.

Price protection is not offered after the sale. Due to limited stock, orders will be shipped according to payment order after confirmation.

Return and Refund Guarantee

To ensure customer peace of mind, we offer a 30-day return guarantee.

Return Conditions:

Returns can be requested within 30 days of receipt. Returns are also supported after the product has been opened. For issues such as product discrepancies with description, shipping damage, or personal reasons, please contact customer service.

Refund Time:

After warehouse confirmation of receipt, refunds will be returned to the original payment account within 3 business days.

Service Commitment

Although the company is currently conducting a clearance sale at a loss, we still value every customer’s shopping experience. We will provide continuous support for order, logistics, after-sales, and refund-related issues and strive to complete processing in the shortest possible time to ensure your rights are protected.